How to reserve a low vision headset?
The low vision headset is an innovative device designed to enhance the experience of visually impaired people during sporting and cultural events. To learn more and reserve the service: https://www.accorarena.com/fr/infos-pratiques/casque-basse-vision
Can I purchase the low vision headset for personal use?
As of today, the device is not available for sale to individuals.
Can I sit anywhere in the arena to use the low vision headset?
The headset can be used from any seat in the stands or balcony, excluding the floor area.
For better comfort and an optimal field of vision, it is recommended to avoid seats too close to the stage and to favor some height.
Is the low vision headset available for all events?
The headset will be offered for all events.
However, the television feed transmitted through the headset may not necessarily be available at every event. In this case, only the “binocular” mode will be accessible.
Is there a fee for the low vision headset?
The use of the headset is free, whether you are the user or the ticket purchaser.
We also need to verify the eligibility of beneficiaries to reserve the device for those for whom it is specifically designed. For this, the eligibility form is mandatory.
Is audio description integrated into the low vision headset?
No, audio description is not integrated into the headset.
How is the low vision headset different from audio description?
Audio description offers an auditory experience, while the headset provides a visual experience.
How long can I wear the low vision headset?
The duration of use depends on each person.
The battery can last up to 3 hours, but it is recommended to take regular breaks, especially in case of visual fatigue.
Can I walk around with the low vision headset? Will it help me orient myself?
The headset is not a mobility aid. It is designed for static activities. You should not move around while wearing it.
Can I wear my glasses with the low vision headset?
Yes, you can wear glasses with the headset.
Where can I pick up the low vision headset?
Go to the Cloakroom area in the Grand Hall, located near the pick-up counter.
Is prior experience with the low vision headset necessary? Is it easy to use?
Upon your arrival, a staff member will explain the usage instructions.
Can a child use the low vision headset?
Yes, the headset can be used from the age of 7.
Is the low vision headset suitable for my condition?
This headset has been tested by many people with various visual conditions, including:
- AMD (age-related macular degeneration),
- diabetic retinopathy,
- glaucoma,
- Stargardt disease,
- albinism.
To fully benefit from it, it is essential to have light perception and to use visual aids daily.
How does the low vision headset work? Can this device help me?
A low vision headset has been designed to improve the experience of visually impaired people during sporting and cultural events by allowing them to use their residual vision. It is reserved for ticket holders in the stands and balconies (subject to eligibility and availability), excluding the floor area.
The headset works like a pair of digital binoculars and also offers a live broadcast of what is being filmed, when available.
If you are eligible to wear the headset, it means you will be able to follow what is happening during the event, regardless of your location in the arena.
For some events, a live broadcast of what is filmed in the venue may also be accessible through the headset.
Does Accor Arena offer a low vision headset device?
Accor Arena has low vision headsets designed to enhance the experience of visually impaired people during sporting and cultural events by allowing them to use their residual vision. It is reserved for ticket holders in the stands and balconies (subject to eligibility and availability), excluding the floor area.
The headset works like a pair of digital binoculars and also offers a live broadcast of what is being filmed, when available.
If you are eligible to wear the headset, it means you will be able to follow what is happening during the event, regardless of your location in the arena.
For some events, a live broadcast of what is filmed in the venue may also be accessible through the headset.